Practice Managers
Practice Managers
The overall remit of the LMC is to represent NHS GPs. However, Londonwide LMCs is actively working with practice managers on a number of developmental and educational initiatives. Do let us know how we can help you in ensuring general practice across the capital is high quality.
We have also been working hard to expand the services that we provide to GPs and their practice teams, in particular, looking at the provision of a broader range of education and training. Our successful events programme focuses on providing training for GPs, practice managers and practice nurses across the capital.
In order to improve communications across the capital, LEAD has initiated pan-London practice manager forums. The first forum allowed practice managers from very diverse areas of London to get together and learn from each other’s experiences. Participants also heard more from Londonwide LMCs’ staff and specialist speakers about the hot topics in the profession.
Latest news for practice managers
- GP Support Services Officer vacancy at Londonwide LMCs (2 September 2010) - Closing date for applications - Friday 8 October 2010
- LMC newsletters (1 September 2010) – Our LMC newsletters for September 2010 are now available
- Your LMC in action – revised guidance section on our website (1 September 2010) – We have added a guidance by category section to our website in response to feedback from you, our users
- Let’s raise the media profile of general practice together (1 September 2010) – We need need your help to show the media and the public what is great about general practice in the capital
- Invest in your most valuable asset – your staff! Londonwide LEAD (Learning Education and Development) is here to help (1 September 2010) – Courses from Londonwide LEAD to help you invest in your most valuable asset, your staff, to build stronger teams and deal with the challenging times ahead
- Londonwide buying group latest news! (1 September 2010) – Latest offers from the Londonwide Buying Group, part of the Federation of Buying Groups run successfully by Nottingham LMC
- Director of Primary Care Strategy vacancy at Londonwide LMCs - secondment or fixed term contract for 12 months (1 September 2010) – Closing date for applications - Monday 20 September 2010
- Employment law update - FREE webinar on Friday 15 October 2010 (10 August 2010) – Londonwide Enterprise Ltd have commissioned Clarkson Wright and Jakes LLP to provide a free lunchtime webinar for GPs and practice managers on employment law updates
- The White Paper - latest guidance from Londonwide LMCs - 5 August 2010 (5 August 2010) – Our latest guidance and links to the consultations on the Government's White Paper on the NHS
- How to maximise your QoF for 2010/11 and 2011/12 – an important workshop for practice managers (3 August 2010) – This important Londonwide Learning Education and Development (LEAD) event takes place on Thursday 16 September 2010
| Document | Source | Date | |
|---|---|---|---|
 | "World Class Commissioning" - LMC guidance | LMC (October 2008) | 27 Oct 2008 |
| Accepting donations from patients - GPC guidance | GPC (August 2007) | 3 Aug 2007 |
 | Access 2006-07 - Focus on guidance | GPC (March 2006) | 8 Aug 2007 |
| Access to Health Records Requests under the Data Protection Act 1998 - Guidance for Access to Health Records Requests under the Data Protection Act 1998 | DH (June 2003) | 28 Apr 2010 |
| Access to healthcare for asylum seekers and refused asylum seekers - BMA Medical Ethics Department guidance | BMA (September 2008) | 15 Sep 2008 |
| Age discrimination - Guidance on the implications of the new age discrimination legislation | BMA (August 2006) | 11 Jul 2007 |
| Agenda for change and practice staff - Focus on guidance | GPC (December 2005) | 8 Aug 2007 |
| Chaperones - Guidance on the role and effective use of chaperones in primary and community care settings | NHS Clinical Governance Support Team, June 05 | 7 Aug 2007 |
| Charges to NHS patients - Guidance for GPs | BMA (January 2007) | 7 Aug 2007 |
| Charging patients - Frequently asked questions | GPC (April 2008) | 29 Apr 2008 |
| Child protection procedures - Updated LMC guidance | LMC (October 2007) | 18 Oct 2007 |
| Child protection toolkit - BMA toolkit for practices | BMA (April 2009) | 9 Jun 2009 |
| Choice and Booking DES - Frequently asked questions from the DH | DH (January 2007) | 8 Aug 2007 |
| Choice and Booking DES - Focus on guidance | GPC (March 2006) | 8 Aug 2007 |
| Choose and book - Responsibilities and operational requirements for the correct use of Choose and Book | BMA/DH (December 2009) | 15 Dec 2009 |
| Commercial Skills for the NHS - DH guidance | DH (March 2010) | 12 Apr 2010 |
| Community Hospital GPs - Focus on guidance | GPC (July 2005) | 8 Aug 2007 |
| Community Hospital GPs - Focus on guidance | GPC (revised October 2007) | 8 Oct 2007 |
| Complaints Procedure, The NHS - BMA Guidance on the requirements of the NHS complaints system, providing advice on dealing with complaints that come into the practice. | BMA (August 2009) | 1 Apr 2010 |
| Complementary therapists - referrals to - GPC guidance | GPC (April 2006) | 10 Aug 2007 |
| Constitution - NHS - LMC guidance document on the content of the NHS Constitution | LMC (March 2010) | 25 Mar 2010 |
| Contract negotiation and relevant contract law - LMC guidance to help you secure your future | LMC (November 2008) | 18 Nov 2008 |
| Dental problems: "Patients presenting with dental problems” - Guidance on GP responsibilities | GPC (December 2005) | 8 Aug 2007 |
| Disability Discrimination Act guidance for GP premises - Updated GPC guidance | GPC (January 2010) | 11 Jan 2010 |
| Electronic Patient Records - Good practice guidelines for General Practice from the DH | DH (July 2005) | 8 Aug 2007 |
| Exception reporting - Focus on guidance | GPC (March 2004) | 8 Aug 2007 |
| Exception reporting - joint guidance - GPC/NHS Employers guidance | GPC/NHS Employers (Oct 2006) | 8 Aug 2007 |
| Excessive prescribing - Focus on guidance | GPC (November 2006) | 8 Aug 2007 |
| Extended Access - Details of a flexible model LES | LMC (April 2008) | 11 Apr 2008 |
| Extended Access 2008/09 - Focus on guidance | GPC (April 2008) | 10 Apr 2008 |
| Extended access FAQs - Frequently asked questions on the LMC's extended access LES | LMC (April 2008) | 16 Apr 2008 |
| Extended Hours Access Scheme 2010 in England - The Extended Hours Access Scheme will continue for a further year from 1 April 2010 | GPC (March 2010) | 24 Mar 2010 |
 | Firearms - Guidance from the BMA’s Ethics Department | BMA (February 2004) | 8 Aug 2007 |
| Forming partnerships, limited liability partnerships and companies - LMC guidance to help you secure your future | LMC (November 2008) | 18 Nov 2008 |
| Fraudulent registration by patients - Focus on guidance | GPC (July 2006) | 9 Mar 2009 |
| Freedom of Information Act (2000) - Link to overview on the BMA website | BMA (2006) | 9 Aug 2007 |
| Freedom of Information Act (2000) - completing your publication scheme - Guidance for completing your model publication scheme | NHS/BMA (July 2003) | 9 Aug 2007 |
| Freedom of Information Act (2000) - frequently asked questions - Updated guidance from the GPC | BMA (March 2009) | 9 Aug 2007 |
| Freedom of Information Act (2000) - model publication scheme - Joint NHS/BMA guidance for GPs | NHS/BMA (July 2003) | 9 Aug 2007 |
| Freedom of Information Act website - Link to the FoIA website | NHS | 10 Aug 2007 |
| GMS contract 2006-07, Revisions to the - Focus on guidance | GPC (March 2006) | 8 Aug 2007 |
| GMS Contract Agreement 2010 - Focus on Guidance | BMA | 5 May 2010 |
| GMS indicative contractor budgets - Focus on guidance | GPC (February 2004) | 9 Aug 2007 |
| GP performer checks - guidance for employing GPs - LMC guidance on essential GP performer checkes for employing GPs | LMC (September 2005) | 13 Aug 2007 |
| GP practice - a guide for community pharmacists and pharmacy staff - Joint GPC, PSNC and NHS Employers guidance | GPC, PSNC, NHS Employers (April 2010) | 16 Apr 2010 |
| GP Systems of Choice (GPSoC) - Letter from Dr Paul Cundy, Chairman, GPC IT Subcommittee | GPC (February 2008) | 25 Feb 2008 |
| Guns - Guidance from the BMA’s Ethics Department | BMA (February 2004) | 9 Aug 2007 |
| Hazardous waste regulations - GPC guidance | GPC (July 2005) | 9 Aug 2007 |
| Hepatitis B immunisation for employees at risk - GPC guidance | GPC (August 2005) | 9 Aug 2007 |
| Housing applications - medical reports in support of - LMC guidance | LMC guidance (February 1997 updated 2006) | 9 Aug 2007 |
| How your practice is funded - Focus on guidance | GPC (October 2008) | 28 Oct 2008 |
| IM&T DES - implementing the (data accreditation) - GPC guidance | GPC (April 2006) | 9 Aug 2007 |
| IM&T support services guidance (previously SLA) - DH guidance | DH (April 2006) | 9 Aug 2007 |
| Influenza pandemic - costing methodology for GMS practice payments - Joint GPC/NHS Employers guidance | GPC/NHSE (May 2008) | 12 May 2008 |
| Influenza pandemic - preparing for - Joint GPC, RCGP and DH guidance for GP practices | GPC/RCGP/DH (December 2008) | 9 Jan 2009 |
| Influenza pandemic - principles for GMS practice payments - Joint GPC/NHS Employers guidance | GPC/NHSE (May 2008) | 12 May 2008 |
| Information Governance Statement of Compliance (IGSoC) for practices - LMC guidance for practices | Londonwide LMCs (October 2008) | 14 Oct 2008 |
| Involvement with private companies and other health professionals - Frequently asked questions | GPC (April 2008) | 29 Apr 2008 |
| Keep my NHS GP local - Resource pack for GP practices | LMC (January 2008) | 1 Apr 2008 |
| Leg Ulcers and District Nurses - Enhanced Services Sub-group advice | GPC (March 2006) | 13 Aug 2007 |
| List size – the financial implications of increasing list size - GPC guidance | GPC (February 2006) | 9 Aug 2007 |
| LMCs - the role of (updated) - Focus on guidance | GPC (updated February 2004) | 8 Aug 2007 |
| Local Improvement Finance Trust (LIFT) (England only) - GPC guidance | GPC (April 2006) | 9 Aug 2007 |
| Local Involvement Networks (LINks) - Frequently asked questions guidance from the BMA | BMA (September 2009) | 10 Sep 2009 |
| Locums – negotiating fees in General Practice - BMA guidance | BMA (January 2007) | 9 Aug 2007 |
| Locums – negotiating fees in General Practice (calculator) - Link to calculator spreadsheet on the BMA website | 9 Aug 2007 | |
| Managing Disputes with PCOs - GPC guidance for practices | GPC (March 2009) | 15 Apr 2009 |
| Media enquiries - how to handle the media - Guidance on how to handle media enquiries from Londonwide LMCs | Londonwide LMCs (March 2010) | 30 Mar 2010 |
| Mental Capacity Act - Guidance for GPs | BMA (October 2007) | 8 Oct 2007 |
| Misuse of Drugs Act - changes to the Statutory Instrument - DH update | DH (June 2006) | 9 Aug 2007 |
| Misuse of Drugs Act - explanatory memorandum - DH guidance | DH (June 2006) | 9 Aug 2007 |
| Nationally accredited systems - the choice of - Focus on guidance | GPC (February 2004) | 9 Aug 2007 |
| New primary care procurements - Guidance on the procurement of new primary care services following the Interim Report of Lord Darzi's NHS Next Stage Review | GPC (May 2008) | 23 May 2008 |
| Non-GP partners' pension contributions and tax relief - GPC guidance | GPC (March 2005) | 9 Aug 2007 |
| Overseas patients - patient eligibility criteria flowchart - Powerpoint slide in PDF format | LMC (April 2004) | 9 Aug 2007 |
| Overseas patients - the treatment of - GPC guidance (May 2005) | GPC (May 2005) | 9 Aug 2007 |
| Overseas visitors - who is eligible for NHS treatment? - GPC guidance | GPC (April 2006) | 9 Aug 2007 |
| Partnership agreements - GPC guidance | GPC (February 2006) | 9 Aug 2007 |
| Patient registration - Focus on guidance | GPC (March 2004) | 8 Aug 2007 |
| Patient registration - Frequently asked questions | GPC (March 2009) | 9 Mar 2009 |
| PCT procurement guide for health services - DH guidance | DH (March 2010) | 12 Apr 2010 |
| Pensionable GP earnings - assessment of - Focus on guidance | GPC (March 2005) | 8 Aug 2007 |
| Pensions flexibilities - Focus on guidance | GPC (September 2004) | 8 Aug 2007 |
| Pensions: an overview - Focus on guidance | GPC (September 2004) | 8 Aug 2007 |
| PMS - contract reviews - Londonwide LMCs' latest briefing on PMS contract reviews | LMC (January 2010, updated March 2010) | 8 Jan 2010 |
| Practice based commissioning (PBC) dual roles of commissioner/provider - GPC guidance on the dual role of the practice based commissioner and GP provider, avoiding conflicts of interest and ensuring probity | GPC (January 2008) | 16 Jan 2008 |
| Practice based commissioning (PBC) important Londonwide LMCs' update - LMC update guidance | LMC (March 2009) | 20 Mar 2009 |
| Practice based commissioning (PBC) in 2008-09 - GPC guidance on the state of play for PBC in 2008-09 | GPC (January 2008) | 16 Jan 2008 |
| Practice based commissioning and wider commissioning - Useful weblinks (England only) | BMA (August 2007) | 22 Aug 2007 |
| Premises - the future of GP practice premises - GPC guidance | GPC (October 2004) | 10 Aug 2007 |
| Premises costs - Focus on guidance | GPC (April 2004) | 8 Aug 2007 |
| Press release - how to write a press release - Guidance on how to write a press release from Londonwide LMCs | Londonwide LMCs (March 2010) | 31 Mar 2010 |
| Primary Medical Contracts - who can hold what? - GPC guidance | GPC (February 2007) | 10 Aug 2007 |
| Primary medical services contracts: advertising and appeal - GPC guidance | GPC (March 2007) | 10 Aug 2007 |
| Principles and rules for cooperation and competition - DH guidance | DH (March 2010) | 12 Apr 2010 |
| Private practice - Focus on guidance | GPC (June 2004) | 8 Aug 2007 |
| Procurement and tendering for practices and services - LMC guidance to help you secure your future | LMC (November 2008) | 18 Nov 2008 |
| Quality and Outcomes Framework guidance for GMS contract 2009/10 - Joint guidance from the BMA and NHSE | BMA/NHSE (March 2009) | 18 Nov 2009 |
| Quality and Outcomes Framework Management and Analysis System (QMAS) - Focus on guidance | GPC (February 2007) | 8 Aug 2007 |
| Quality and performance management standards - Focus on guidance | GPC (February 2007) | 8 Aug 2007 |
| Records Management: NHS Code of Practice Part 1 - DH code of practice on records management | DH (April 2006) | 10 Aug 2007 |
| Records Management: NHS Code of Practice Part 2 - DH code of practice on records management | DH (April 2006) | 10 Aug 2007 |
| Referral management schemes - GPC guidance | GPC (March 2007) | 10 Aug 2007 |
| Removal of patients from GP lists - GPC guidance | GPC (April 2005) | 10 Aug 2007 |
| Removal of patients from their lists - January 2009 updated version of Removal of patients from GP lists guidance (April 2005). | BMA (30 Jan 2009) | 29 Apr 2010 |
| Safeguarding patient services, maintaining cost-effectiveness - GPC guidance | GPC (April 2007) | 10 Aug 2007 |
| Salaried GPs - model offer letter, terms and conditions - BMA guidance for salaried GPs employed by GMS practices | BMA (February 2009) | 4 Feb 2010 |
| Sale of goodwill - Focus on guidance | GPC (June 2004) | 8 Aug 2007 |
| SFE changes 2006-07 (England) - Focus on guidance | GPC (April 2006) | 8 Aug 2007 |
| Summary care records - practical guidance for practices - Londonwide LMCs' guidance v1.1 | LMC (March 2010) | 11 Mar 2010 |
| Superannuation contributions - Focus on guidance | GPC (July 2004) | 8 Aug 2007 |
| Superannuation contributions - 2nd update - Focus on guidance | GPC (September 2004) | 8 Aug 2007 |
| Suspended GP Performer - The - GPC guidance | GPC (March 2006) | 10 Aug 2007 |
| Telephone numbers - the use of 084 numbers - GPC guidance on the use of 084 numbers in the NHS | GPC (January 2010) | 11 Jan 2010 |
| Travel vaccinations - GPC guidance | GPC (September 2004) | 13 Aug 2007 |
| Vaccinations and immunisations - Focus on guidance | GPC (April 2004) | 8 Aug 2007 |
| Violent and racially abusive patients – provision of care to - BMA guidance on the provision of care to violent and racially abusive patients | BMA | 13 Aug 2007 |
| Waste disposal - guidance on hazardous waste regulations - GPC guidance | GPC (July 2005) | 10 Aug 2007 |