Use of 084 numbers - guidance from the GPC

In December 2008, the Department of Health (DH), England, published a consultation on the use of 084 telephone numbers in the NHS.

The GPC has now issued its own guidance on the use of 084 numbers. The GPC has highlighted that calls to NHS services should incur as low a charge as possible, but that this must be balanced by the quality of communications service that the patients are accessing.

The use of 084 numbers in the NHS - GPC guidance (pdf)