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Most of this guidance is applicable to practices in NHS Property Services (NHSPS) and Community Health Partnerships premises. Some is applicable to all tenants, such as the rent review process....

Note: we have more up-to-date patient engagement resources on this page. Londonwide LMCs’ Patient Engagement Project aims to demonstrate and promote patient engagement as integral to high quality, sustainable general...

Practices will be aware that there is a contractual obligation to complete appointment mapping by the end of July. To ensure that the data is accurate this will take some...

Use our poster in your waiting rooms to remind patients of the importance of wearing a mask whilst in a healthcare setting. Download our posters...

Guy’s and St Thomas’ Armed Forces Veterans Network have produced these top tips for GPs. Download here  ...

Download the LMC presentation on the fit person interview here. Helpful documents and links The Care Quality Commission (Registration) Regulations 2009 Guide to the application process for new registered managers...

The CQC’s fundamental standards can be found on their website....

You must have care or treatment that is tailored to you and meets your needs and preferences. NATIONAL HEALTH SERVICE, ENGLAND SOCIAL CARE, ENGLAND PUBLIC HEALTH, ENGLAND The Health and...

This section will be updated on a regular basis when new guidance and other resources become available. You will find a wealth of information and links to further resources in...

Download the LMC presentation on preparing for your 30 minute CQC presentation here. Helpful documents and links CQC ‘Nigel’s Surgery – full list of tips and mythbusters by issue number...