Anti-abuse campaign

Limitations placed on practices by infection prevention and control measures, combined with the release of pent-up demand for GP services and misinformation about the Covid vaccination campaign have resulted in increasing abuse of practice staff by patients.

At Londonwide LMCs we are supporting practices by raising public awareness about the difficulties GPs face and calling for a more respectful and collaborative approach to receiving care from patients.

Last month we got The Guardian to cover abuse of practice staff in relation to the vaccination campaign and this month we released this video. If you or your colleagues are experiencing abuse from patients, please tell us about it via info@lmc.org.uk, we can then use it to build up a picture of the pressures on practices and push for more to be done about the issue. If your practice is struggling with issues such as promptly de-registering a violent patient, we may also be able to help escalate and resolve the problem.

The following organisations are also campaigning on behalf of GPs and practice teams.

Last updated : 18 Aug 2021

 

Tips of the Month October 2021 (20 Oct 2021)

We provide monthly tips based on common queries which come through to us from London GPs and practice teams. These are shared via social media and collated for...
Read more »

World Mental Health Day 2021 (20 Oct 2021)

For World Mental Health Day we recorded the advice of LMC Chair Emma Rowley-Conwy on how she has managed workplace stress through the pandemic.  
Read more »

Next workforce survey due November 2021 (20 Oct 2021)

Our latest workforce survey will be arriving with practices via email next month, this is the 12th such survey we have had conducted via polling company ComRes. The data gathered from...
Read more »

Abuse of practice staff – October 2021 update (20 Oct 2021)

Our work pushing back against abuse of practice staff continues to be our highest priority. We will soon be meeting with representatives of the Met Police following our letter...
Read more »

Reminding patients of Pension Credits (19 Oct 2021)

Thousands of London’s pensioners on low incomes may not be getting the Pension Credits they are entitled to, GP practices can help by displaying reminder materials about who can claim....
Read more »

Free training for early career GPs (19 Oct 2021)

Early career and trainee GPs in London are eligible for a free leadership programme provided by Next Generation GP, consisting of workshops and talks running from December 2021 to May...
Read more »

Covid-19 booster shots for practice staff (19 Oct 2021)

Health care workers can now book their Covid-19 vaccination boosters through the National Booking Service (NBS) or by contacting their local PCN site. Staff booster vaccinations can be administered no earlier...
Read more »
Next Page »
« Previous Page