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Practices are required to have their doors open during core hours or have a form of alternative access in place if they are not allowing patients into their premises.

Since December 2021 a new national firearms licensing process has replaced the process locally agreed between LMCs and the Metropolitan Police in London.

Our single point of online access to match GPs with the most appropriate form of professional support you need for a range of challenges.

Since 31 October 2023 all practices have been contractually obliged to provide access to prospective entries for all patients.

This template letter is designed to explain to patients the potential risks from records access around coercion, health anxieties and data protection.

MDOs still provide cover for regulatory, legal and performance management issues not covered by the Clinical Negligence Scheme for General Practice (CNSGP).

All practices should have an appropriately worded phone system message to inform patients that incoming and outgoing calls are routinely recorded.

On the 75th anniversary of the creation of NHS general practice, we celebrate its achievements and progress.

Dr Elliot Singer explains the recent Contract changes around patient access and how to minimise the disruption these cause to normal provision of appointments.

This report sets out the challenges, and identifies a series of key lines of enquiry to consider if we are to retain general practice's highly trained and skilled workforce.