Dignity and respect

  • Care Quality Commission (CQC) guidance

You must be treated with dignity and respect at all times while you’re receiving care and treatment.
This includes making sure:

  • You have privacy when you need and want it.
  • Everybody is treated as equals.
  • You’re given any support you need to help you remain independent and involved in your local community.

NATIONAL HEALTH SERVICE, ENGLAND SOCIAL CARE, ENGLAND PUBLIC HEALTH, ENGLAND The Health and Social Care Act 2008 (Regulated Activities) Regulations 2014
10.—(1) Service users must be treated with dignity and respect.
(2) Without limiting paragraph (1), the things which a registered person is required to do to comply with paragraph (1) include in particular—
(a) ensuring the privacy of the service user;
(b) supporting the autonomy, independence and involvement in the community of the service user;
(c) having due regard to any relevant protected characteristics (as defined in section 149(7) of the Equality Act 2010) of the service user.