What is Hippo?
Hippo is an intelligent, end-to-end automation platform that takes care of your patient recalls – from chronic disease reviews and vaccinations to screenings and health checks.
Hippo connects directly to clinical systems with live two-way integrations and automatic writeback. It automatically identifies patients needing care – including those with multiple conditions – and books them with the right clinician in the appropriate slot.
Used across primary care settings (practices, PCNs, Federations, and more), it is built to remove the heavy burden of recalls – giving staff more time to focus on patient care and allowing teams to hit targets with ease.
Why practices use Hippo
- Save hours every week: Practices typically cut recall admin by 90%.
- Boost uptake: Achieve 50–60% response rates across all proactive care areas by sending multiple, tailored invitations that adapt as we learn about your patients.
- Multi-channel communication: Reach patients through the NHS App, WhatsApp, SMS, email, or letters – in always their preferred language.
Focus staff time: Your team only needs to follow up with non-responders.
Real impact
Hippo helps practices reclaim valuable time, reduce costs, and hit every clinical targets with ease. Across the UK, Hippo now supports over 1.5 million patients, freeing staff to focus on care, not admin.
Most practices see a full return on their investment within weeks and ongoing savings of tens of thousands of pounds each year.
“Hippo has transformed how we manage recalls – it’s like having another full-time staff member working in the background.” – Practice Manager, South-East London
Exclusive offer for Londonwide LMC Buying Group members
As part of the Londonwide LMC Buying Group, your practice can access exclusive pricing and priority onboarding with Hippo Labs. Just mention your membership when you get in touch, and we’ll apply the discount automatically.
To get the best deals possible, remember to always let our suppliers know that you are a practice in the Londonwide LMCs area and therefore an automatic member of the Londonwide LMCs Buying Group, whether ordering by phone or by email. Where there are specific codes and deals, please quote these.