Guidance and resources

Featured Resources

General guidance

How to safely retrospectively amend GP medical records

Background The GP Support Team at Londonwide LMCs have been involved in several cases over the last few months in which a GP has got into difficulty on the basis that they have retrospectively amended the records in a non-transparent way. The cases have usually involved an adverse outcome and whilst it has been the […]


Londonwide LMCs’ GP Professional Support Network

Londonwide LMCs’ GP Professional Support Network provides a single point of online access to match GPs with the most appropriate form of professional support for them. The service is open to all GPs who work within the areas of London covered by Londonwide LMCs, providing confidential, expert and impartial one-to-one advice and support to any individual GP. […]

General guidance

Professional protection from a medical defence organisation (MDO)

Prior to the introduction of the Clinical Negligence Scheme for General Practice (CNSGP), it was a legal requirement for a GP to be a member of an organisation that provided them with indemnity against a clinical negligence claim made by a patient. This was most commonly achieved by membership of one of the main medical […]

Covid-19 guidance

Covid-19 vaccination: medical exemption certificates guidance

As part of the GP contract update (The National Health Service (General Medical Services Contracts and Personal Medical Services Agreements) (Amendment) (No. 2) Regulations 2021 ( from October 2021, GPs became required to action requests from patients regarding Medical Exemption Certificates for Covid vaccination and testing. Read our guidance here.

General guidance

Police requests for information from medical records

Confidentiality is central to medical care. Patients have a right to expect that the information they provide during a consultation is retained confidentially and not shared with other parties. However, there are situations in which confidentiality can be breached with legitimate justification. The GMC provides detailed guidance on this matter in their document ‘Confidentiality’. In […]

Covid-19 guidance

Coronavirus (Covid-19) official resources and guidance

Government agencies and representative bodies are providing advice on coronavirus via some regularly updated webpages. We suggest you bookmark these pages and check them frequently. All links are best viewed in Chrome. We have withdrawn and archived our Living Guide and Vaccine Guide documents, including the accompanying microsite. We feel our resources are now better directed to supporting London […]

General guidance

CQC guidance on registering for flu and Covid-19 vaccination programmes

CQC guidance on registration: Flu and Covid-19 vaccination arrangements was updated on 3 September 2021. The guidance states that providers may deliver flu, and potential coronavirus (Covid-19) vaccinations, in a different way to their usual winter vaccination delivery model. There is an expectation that providers will structure their vaccination service to meet high demand and […]

Covid-19 guidance

Mask wearing poster

Use our poster in your waiting rooms to remind patients of the importance of wearing a mask whilst in a healthcare setting. Download our posters

Patient engagement guidance

Londonwide LMCs’ Patient Engagement Project aims to demonstrate and promote patient engagement as integral to high quality, sustainable general practice, supporting London GP practice teams in working collaboratively with their patients to help meet the current challenges facing general practice in the capital. The project was launched in July 2016 with a focus on supporting […]

Beam to LMC

Don’t forget to download Beam to LMC – Londonwide LMCs’ app

Londonwide LMCs’ mobile application helps hard-pressed GPs and practice teams highlight the pressure they’re under from commissioners and others by allowing them to share those requests in real time.  Beam to LMC is easy to use and can be downloaded from the following links: Apple: Google: Accept the terms and conditions and the privacy notice. […]