Lloyd George patient record digitisation service
Their bulk digitisation service includes the onsite packing of your records into boxes, secure transportation and digitisation at our accredited scanning centres, approved by NHS England.
Once completed records are uploaded into the National Document Repository (NDR) for GP patient records. Secure, confidential destruction is also included.
For GP practices who have previously digitised their records, their Milkround service is ideal for a mop up of additional LG records accumulating onsite in your practice.
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Services offered
- Milkround: For GP practices who have previously had bulk digitisation, this is an ongoing service for small amounts of LG records up to 5,000 records.
- Single Practice: Bulk digitisation for a single GP surgery to the National Specification with support from Restore to help the practice step by step through their digital journey.
- Multi-Practice Order: Bulk digitisation several GP surgeries to the National Specification with support from Restore to co-ordinate the end-to-end process across each practice.
What is included in the offer
- Supply of Restore archive boxes, lids and barcode labels.
- Onsite packing service for records (optional, subject to site survey).
- Secure collection from practice premises using Restore vans and employees and delivery into an accredited scanning centre.
- Book in of all LG Records against a patient manifest, document preparation, scanning to the National Specification.
- Return of unscannable items and sample physical records (80) for practice quality assurance using our online portal.
- Co-ordination and upload of scanned records into the National Document Repository.
- Secure physical records storage for 60 days and confidential destruction.
- Scan-on-demand of a medical record within 48 working hours (medical emergency only).
What practices need to do
- Provide a named contact to deal with Restore (usually the Practice Manager).
- Produce an electronic patient manifest from their clinical system (Optum / TPP) to allow us to track and book in your records.
- Help Restore fill in our pre-site survey form so we understand where your records are located / site access etc.
- Decide whether you want to pack your records or use our onsite packing service.
- Provide resource to view the sample scanned records and approve upload to the NDR.
- Log in to the NDR and confirm scanned records are visible.
What is excluded from the offer
- Upload into Optum (EMIS) and TPP clinical systems.
- Additional Storage of physical records >60 days after upload to NDR.
- Physical Return of files during the scanning process.
