What is Hippo?
Hippo is an end-to-end recall automation tool used by all areas of primary care, built to remove the heavy burden of recalls – giving staff more time to focus on patient care & allowing teams to hit targets with ease.
How it works
Hippo connects directly to clinical systems with live two-way integrations & automatic writeback. It automatically identifies patients needing care—including those with multiple conditions—and books them with the right clinician in the appropriate slot.
Why Hippo is different
Hippo reduces recall workload to nearly zero while achieving 50–60% uptake. It manages communication across 5 channels (NHS App, WhatsApp, SMS, email, and letters)—always in the patient’s preferred language. Hippo learns how patients respond, sends reminders until they book, and creates focused non-responder lists so staff can concentrate only on patients who need extra attention.
The impact
Practices save significant time, reduce costs, and hit clinical targets—often saving tens of thousands each year. Hippo is also used by PCNs, Federations, ICBs, and larger groups, whether it’s tackling all core targets or focusing on specific ones across a region, Hippo delivers.
To get the best deals possible, remember to always let our suppliers know that you are a member of the Londonwide LMCs Buying Group, whether ordering by phone or by email. Where there are specific codes and deals please quote these.