Following the recent news of a significant ransomware cyberattack on Synnovis, a partnership between two London-based hospital Trusts and SYNLAB, affecting all Synnovis IT systems and resulting in interruptions to pathology services, general practice teams across South East London are endeavouring to manage the impact on patients.
Londonwide LMCs are working closely with the South East London ICB critical response team and Synnovis to ensure that critical and urgent samples from general practices are prioritised, and to secure and support arrangements for mutual aid from other areas to enable investigations for medical care and referrals.
Current predictions are that disruption to blood testing services may continue for a number of months, and we are aware that all GPs across South East London are affected and many are concerned about the potential for patient harm that can result from delayed or missing blood test results. We will continue to work to advocate that patients and their families are kept informed of the measures put in place to minimise the impact of this cynical attack on patient care.
Practices main points of reference for updates are:
- South East London ICB (see updates further down the page)
- Synnovis website
- NHS England website