To support the Practice Manager in all aspects of practice operational functions.
To deputise in the absence of the practice manager
Providing leadership and guidance to all staff ensuring that they adhere to policy and procedure at all times
Overseeing the administrative elements of QOF, liaising with GPs, nursing staff and administrators
Implementing systems to ensure compliance with CQC regulations and standards
Evaluating, organising and overseeing the staff induction programme
Implementing and embedding an effective staff appraisal process
Implementing and embedding an effective practice and staff development plan for all staff (clinical and administrative) whilst maintaining a robust training record
Actively encouraging and promoting the use of patient online services
Updating and acting as the focal point for the practice website and social media sites
Support the Practice Manager in the reviewing and updating of practice policies and procedures
Support the practice and management team with continuous improvement and change initiatives
Any other duties reasonably required for the role.