Our featured items and training that is currently scheduled can be viewed below, our brochure details the full range of training that can be provided.
This session aims to equip healthcare professionals with clinical decision-making tools and a structured approach to carry out safe and effective telephone triage.
Effective processes in managing complaints for general practices. The course will provide an overview of the NHS complaints regulations and CQC requirements.
Improve reception team members' confidence in advising patients and signposting them to colleagues within the practice team or external care providers.
This session aims to equip healthcare professionals with clinical decision-making tools and a structured approach to carry out safe and effective telephone triage.
The aim of this session is to enhance participant self-awareness whilst empowering them with practical strategies.
Effective processes in managing complaints for general practices. The course will provide an overview of the NHS complaints regulations and CQC requirements.
This course will help to build confidence, provide emotional support, offer practical strategies and personal development tools to ensure a smooth and successful return to work.
The aim of this session is to learn how to cultivate a culture of trust and collaboration exploring the role of psychological safety.
This course will help to build confidence, provide emotional support, offer practical strategies and personal development tools to ensure a smooth and successful return to work.
The aim of this session is to learn how to cultivate a culture of trust and collaboration exploring the role of psychological safety.
This course will help to build confidence, provide emotional support, offer practical strategies and personal development tools to ensure a smooth and successful return to work.
