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Guidance

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Person-centered care

You must have care or treatment that is tailored to you and meets your needs and preferences. NATIONAL HEALTH SERVICE, ENGLAND SOCIAL CARE, ENGLAND PUBLIC HEALTH, ENGLAND The Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 9.—(1) The care and treatment of service users must— (a) be appropriate, (b) meet their needs, and […]

Resources

CQC – fundamental standards

The CQC’s fundamental standards can be found on their website.

Resources

CQC – registered managers

Registered managers guidance will be available soon. Helpful documents and links Complying with the regulations The Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 The Health and Social Care Act 2008 (Regulated Activities) (Amendment) Regulations 2015 Disclosure and Barring Service check guidance Guide to the application process for new registered managers

Resources

CQC – CQC presentations

Download the LMC presentation on hot topics for the CQC inspection here. Download the LMC presentation on CQC inspection changes for 2019 here.

Resources

CQC – 30 minute presentation

Download the LMC presentation on preparing for your 30 minute CQC presentation here. Helpful documents and links CQC ‘Nigel’s Surgery – full list of tips and mythbusters by issue number (June 2018) How CQC monitors, inspects and regulates NHS GP practices (March 2018) What CQC is looking for in relation to safeguarding – common themes […]

Resources

CQC – fit person interview

Download the LMC presentation on the fit person interview here. Helpful documents and links The Care Quality Commission (Registration) Regulations 2009 Guide to the application process for new registered managers HSCA 2008 (Regulated Activities) Regulations 2014, Regulation 4 The Health and Social Care Act 2008 The Health and Social Care Act 2008 (regulated Activities) Regulations […]

Resources

School requests to provide notes for OTC medication

This template letter explains that a GP note is not required to administer over-the-counter medications to children in a school setting.

Resources

Automatic discharge of patient following DNA

The NHS Standard Contract instructs hospitals to rebook patients who miss appointments rather than automatically discharge them to their GP.