The pitfalls of social media usage and how to avoid them
This guidance gathers learning from our GP Support team's extensive experience and points to relevant regulatory requirements.
Guidance and resources
Featured Resources
Safe care in your practice webinar
Learn how to safely manage workload for the benefit of patients, yourself and your practice team, while working within the requirements of your contract.
Safe working pack
Your quick reference guide to useful resources to help manage your workload and avoid unsafe situations for both practitioners and patients.
Updated PGD and PSD guidance
The GPC’s guidance on Patient Group Directions (PGD) and Patient Specific Directions (PSD) in general practice was last updated in 2015. There have been no changes to the legislation relating to PGDs during the Covid-19 pandemic. The CQC guidance is helpful too as it references PCNs. Click here to see the BMA’s current guidance.
Removing a patient from the practice due to a breakdown in the doctor/practice-patient relationship
This guidance covers how a removal in these circumstances can be undertaken safely, fairly and in accordance with the relevant regulations.
Focus on Subject Access Requests for insurance purposes – September 2019
The BMA’s guidance covers SARs and principles to follow.
CQC – notifications
Download the LMC presentation on notifications here. Helpful documents and links Forms Statutory Notifications – guidance for registered providers and managers of NHS GP and other primary medical services Nigel’s surgery 21 – death notifications
Care Quality Commission (CQC) guidance
This section will be updated on a regular basis when new guidance and other resources become available. You will find a wealth of information and links to further resources in these documents – we hope you find them useful. Who is the CQC? The Clinical Quality Commission (CQC) is an independent body that regulates health […]
Patients who wish to fly when pregnant
Patients who are over 28 weeks pregnant but less than 37 weeks (32 weeks for twins) may need a letter to fly.
GP Contract guidance
This page was created in June 2019, the PCN model schedules linked to from it were last updated in March 2023, the rest of the content remains the 2019 version. The new GP Contract was announced at the end of January 2019, having been agreed between the BMA’s GPC and NHS England. For your practice it means that […]
Patients with dental problems
Patients often contact their GP because they have a dental problem. GPs are not able to fully assess and treat dental problems.
CQC – triggers
Download the LMC presentation on triggers here.