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Practice manager conference and networking events

2019 was another strong year for the events we run to help meet the development needs of practice teams across London. We also continued our work in bringing people together to share knowledge and support each other. Practice Manager Conference The new half-day format of the annual Practice Manager Conference was a big hit with […]

Information Commissioner’s Office chasing unpaid data protection fees

The Information Commissioner’s Office launched a campaign on Tuesday 3 December 2019 to contact organisations who have not yet paid their annual data protection fee. The data protection fee replaced the requirement to notify the ICO under the previous Data Protection Act 1998 and now, organisations that act as controllers when processing personal information must pay a […]

Coronavirus hospital trust information

The coronavirus pandemic has created many challenges to the healthcare system across England and in London in particular. Coronavirus arrived in the UK in January 2020 and a national lockdown was in place between the end of March and end of June, with partial restrictions in place afterwards. The death rate in London hospitals was […]

Tips of the month November 2019

We provide weekly tips based on common queries which come through to us from London GPs and practice teams. These are shared via social media and collated for this newsletter.   Not sure what you’re required to report to CNSGP or who to approach for help? Our new checklist provides a simple breakdown. https://t.co/vgbQtzi0NX #tipoftheweek […]

Londonwide LMCs’ November 2019 Newsletter

November 2019 Newsletter Workforce survey What should the Government’s priorities be over the next five years? Has your view of primary care networks (PCNs) changed since May? Our latest workforce survey should be in the inboxes of GP partners and practice managers. READ MORE   ► GP indemnity checklist Our GP support team have produced […]

Discriminatory language and behaviour in the workplace

At the end of October an ITV news interview provoked a lot of debate, after a surgeon of South Asian heritage revealed a patient had asked for a white doctor to perform a procedure instead of him. Mr Radhakrishna Shanbhag said he would have left the NHS if it was not for his family responsibilities and […]

Pre-election period 2019

What is “Purdah”? ‘Purdah’ or ‘the pre-election period’ refers to the weeks preceding a general election when specific restrictions apply principally around the activity of those working in central and local government. Its purpose is to prevent announcements and activities by public bodies which could influence or be seen to influence the election. Who does it […]

Hospitals discharging patients after missed appointments

Recent media reports have revealed large numbers of patients being discharged form hospital after a missed appointment, contrary to the NHS Standard Contract. We all know that general practice is under unprecedented workload pressures and it is not appropriate for practices to incur the additional bureaucracy and workload to re-refer patients after a single missed appointment. […]

CNSGP – What is in, what is out and who do I approach for help?

The Clinical Negligence Scheme for General Practice (CNSGP) was introduced on 1 April 2019 and provides comprehensive indemnity for clinical negligence liabilities arising in NHS general practice in relation to incidents that occur on or after 1 April 2019. What do I need to know about the CNSGP?  The CNSGP does extend to all providers of NHS primary medical […]