Londonwide LMCs’ August 2017 newsletter

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August 2017 Newsletter

Waiting room video – what patients need to do when they are referred to a specialist

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Our new waiting room video is designed to inform patients what they can expect when they are referred to a specialist or therapist. The video includes information on tests and investigations, prescriptions, the provision of sick or fit notes (Med 3) and follow up appointments.

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Why the GP Patient Survey matters

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Dr Julie Sharman explains why your practice should be interested in the GP Patient Survey and how it can be used to improve patient engagement.

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New resource to explain how Londonwide LMCs supports everyone working in general practice

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We have produced a short video for use on social media to provide a whistle-stop tour of some of the ways we support GPs and practice teams.

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Data security and preparing for the General Data Protection Regulations (GDPR)

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New regulations due to come into force in May 2018 will significantly change practices’ responsibilities as ‘data controllers’.

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Lost correspondence – patient harm data collection reminder

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NHS England are still collecting information on patients who practices believe may have come to harm because of correspondence lost by NHS Shared Business Services.

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Resource of the Month

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GPSOE guidance on responding to school sickness absence requests.

Download our new guidance and waiting room poster to accompany our highly popular template letter.

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SNAP POLL
When do you get the most requests for school sick notes?
 Near school holidays 
        During winter        
  Same all year-round  

Guidance Updates

GPC Chair’s newsletter
Sessional GP newsletter
PCSE compensation for errors
BMA guidance on STPs

Londonwide Diary

September

14Food. The future of medicine 2017
26Self care conference 2017

October

5Communications and customer service
11Infection prevention and control

November

2Effective medical chaperoning in general practice

December

13Introduction to medical terminology
 

Sickness notes for schools: how to just say “no”

Constant requests for sick notes for school children waste GPs’ time. Londonwide LMCs’ Medical Director Dr Elliott Singer offers advice on politely pushing back such requests.

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Also this month…

Join Londonwide as a committee support executive

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We are recruiting a Primary Care Liaison Executive to work as part of a team to support LMC members and constituents, acting as a central co-ordination point to the GPs within our central London offices. The successful candidate will be part of a team covering London but will have close links to an identified geographical area. The team assists GPs and their practices, as well as individual LMCs, in negotiating locally on contractual issues.

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Extended Hours DES and cyber attack

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Some practices who are signed-up to the Extended Hours DES have been asked by commissioners to make up hours lost to closure during the NHS cyber-attack. NHS England have clarified that this is not necessary.

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Londonwide events get thumbs-up

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Highlights and feedback from recent events that we have run for GPs and practice teams.

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Media and public affairs round-up

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On 1 August Dr Katie Bramall-Stainer, LMC medical director for North West London, wrote a piece for Pulse on the pitfalls new GPs should avoid. At the end of July, Londonwide LMCs’ CEO Dr Michelle Drage was quoted in a Pulse article on a letter circulated to practices requesting they ask patients about home fire safety awareness. On social media we joined in with the annual #TipsforNewDocs hashtag, with a focus on providing useful pointers to new GPs.

We continue to be very active in promoting the interests of London GPs and practice teams on Twitter, Facebook and LinkedIn. We also support practices that are approached with media requests, you can find details of how to get support here.

Check out the latest deals from the buying group
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Got a story? Email us at [email protected].
Deadline for next month’s submissions is 23 September.
Downloaded your resources from our GP State of Emergency website.

www.lmc.org.uk

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