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Guidance and resources

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Resources

Police requests for information from medical records

This resource forms part of our GP Survival Guide. Confidentiality is central to medical care. Patients have a right to expect that the information they provide during a consultation is retained confidentially and not shared with other parties. However, there are situations in which confidentiality can be breached with legitimate justification. The GMC provides detailed […]

Resources

CQC guidance on registering for flu and Covid-19 vaccination programmes

CQC guidance on registration: Flu and Covid-19 vaccination arrangements was updated on 3 September 2021. The guidance states that providers may deliver flu, and potential coronavirus (Covid-19) vaccinations, in a different way to their usual winter vaccination delivery model. There is an expectation that providers will structure their vaccination service to meet high demand and […]

Resources

Mask wearing poster

Use our poster in your waiting rooms to remind patients of the importance of wearing a mask whilst in a healthcare setting. Download our posters

Resources

Patient engagement guidance

Note: we have more up-to-date patient engagement resources on this page. Londonwide LMCs’ Patient Engagement Project aims to demonstrate and promote patient engagement as integral to high quality, sustainable general practice, supporting London GP practice teams in working collaboratively with their patients to help meet the current challenges facing general practice in the capital. The […]

Resources

GMS contract 2026-27: appointment mapping

Standardised GP appointment category mapping was introduced in the PCN DES from 2021, this is an update to the original guidance produced by Londonwide LMCs in response to the 2026/27 GMS contract changes.