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Guidance and resources

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Resources

Helping us to help you

The GP Support team is here to help and support you through challenging times. These are their expectations how collaboration will work to achieve the best possible outcome.

Resources

Video: Registering patients in general practice

This resource explains practices' responsibilities to refugee, homeless and other undocumented patients, and how we can help where there are challenges.

Resources

Amending medical records – appropriate circumstances and how it should be done

When records might need to be amended There are reasons why a patient’s medical record may need amending. There are reasons why a patient’s medical record may need amending. The information is wrong. The patient is requesting certain details in the record to be removed. There is a difference between the ‘facts’ and ‘opinions’. Retrospectively […]

Resources

Police requests for information from medical records

This resource forms part of our safe working pack. Confidentiality is central to medical care. Patients have a right to expect that the information they provide during a consultation is retained confidentially and not shared with other parties. However, there are situations in which confidentiality can be breached with legitimate justification. The GMC provides detailed […]