Guidance and resources

This guidance covers the benefits and risks practices need to consider before using AI to assist with note taking.

This template letter sets out that a practice, or group of practices, are giving notice to end provision of certain non-contractual services.

Learn how to safely manage workload for the benefit of patients, yourself and your practice team, while working within the requirements of your contract.

MDOs still provide cover for regulatory, legal and performance management issues not covered by the Clinical Negligence Scheme for General Practice (CNSGP).

This resource explains practices' responsibilities to refugee, homeless and other undocumented patients, and how we can help where there are challenges.

When records might need to be amended There are reasons why a patient’s medical record may need amending. There are reasons why a patient’s medical record may need amending. The information is wrong. The patient is requesting certain details in the record to be removed. There is a difference between the ‘facts’ and ‘opinions’. Retrospectively […]

The pandemic’s impact on patients and workforce in general practice has been far less visible than that on hospitals.

As part of the GP contract update (The National Health Service (General Medical Services Contracts and Personal Medical Services Agreements) (Amendment) (No. 2) Regulations 2021 (legislation.gov.uk)) from October 2021, GPs became required to action requests from patients regarding Medical Exemption Certificates for Covid vaccination and testing. Read our guidance here.

Since December 2021 a new national firearms licensing process has replaced the process locally agreed between LMCs and the Metropolitan Police in London.

This resource forms part of our safe working pack. Confidentiality is central to medical care. Patients have a right to expect that the information they provide during a consultation is retained confidentially and not shared with other parties. However, there are situations in which confidentiality can be breached with legitimate justification. The GMC provides detailed […]

Government agencies and representative bodies are providing advice on coronavirus via some regularly updated webpages. We suggest you bookmark these pages and check them frequently. All links are best viewed in Chrome. We have withdrawn and archived our Living Guide and Vaccine Guide documents, including the accompanying microsite. We feel our resources are now better directed to supporting London […]