Guidance and resources

Featured Resources


Londonwide LMCs’ GP Professional Support Network

Londonwide LMCs’ GP Professional Support Network provides a single point of online access to match GPs with the most appropriate form of professional support for them. The service is open to all GPs who work within the areas of London covered by Londonwide LMCs, providing confidential, expert and impartial one-to-one advice and support to any individual GP. […]

General guidance

Police requests for information from medical records

Confidentiality is central to medical care. Patients have a right to expect that the information they provide during a consultation is retained confidentially and not shared with other parties. However, there are situations in which confidentiality can be breached with legitimate justification. The GMC provides detailed guidance on this matter in their document ‘Confidentiality’. In […]

Care Quality Commission (CQC) guidance

CQC – 30 minute presentation

Download the LMC presentation on preparing for your 30 minute CQC presentation here. Helpful documents and links CQC ‘Nigel’s Surgery – full list of tips and mythbusters by issue number (June 2018) How CQC monitors, inspects and regulates NHS GP practices (March 2018) What CQC is looking for in relation to safeguarding – common themes […]

Care Quality Commission (CQC) guidance

CQC – fit person interview

Download the LMC presentation on the fit person interview here. Helpful documents and links The Care Quality Commission (Registration) Regulations 2009 Guide to the application process for new registered managers HSCA 2008 (Regulated Activities) Regulations 2014, Regulation 4 The Health and Social Care Act 2008 The Health and Social Care Act 2008 (regulated Activities) Regulations […]

General guidance

Police requests for medical records

The BMA has provided new guidance to GPs regarding requests from the Police to access patient medical records. The letter initially describes the circumstances in which the Police can request voluntary disclosure of a patient’s records, under Section 29 of the Data Protection Act. However, GPs should not disclose such information unless the patient has […]

General guidance

Working with the third sector to support PPG development

The Patient Engagement Project hosted a roundtable event in winter 2016 to which third sector patient organisations were invited to hear about and debate the key themes identified by the project. Roundtable participants agreed on common characteristics of effective Patient Participation Groups (PPGs), which included an open and honest culture of partnership working between practices […]

General guidance

Contractual requirements relating to PPGs

Since April 2015 it has been a contractual requirement for all practices to develop and maintain a Patient Participation Group (PPG) for the practice to obtain feedback from the practice population on services delivered by the contractor. Practices should make reasonable efforts for the PPG to be representative of the practice patient population and should […]

General guidance

Patient engagement resources for practice teams and PPGs

The Patient Engagement Project resource and signposting list includes links to free, practical “how to” information and toolkits on developing and sustaining PPGs, including virtual PPGs. Project Toolkits and briefings for practice teams and PPGs The toolkit(s) and briefings below are based on a short series of workshops delivered by the Patient Engagement Project in spring 2017. They […]

General guidance

Patient Engagement Project

Londonwide LMCs’ Patient Engagement Project was built on the principle that patient engagement is integral to high quality, sustainable general practice. The project has developed tools and resources for London GP practice teams to use for work collaboratively with their patients principally starting with their PPG. Many of us have abandoned our contact with PPGs […]

General guidance

Practice mergers guidance

More practices are choosing to merge as a way of meeting the workforce and financial challenges GPs face. We have produced new guide to practices through this process.

General guidance

Practice guide: pre-employment checklist for GPs

This guidance applies whether you are appointing GPs as partners, or in a salaried, sessional or locum capacity. Even if you have employed a GP through a locum agency, it is your responsibility to ensure that the agency has carried out all the necessary checks and has provided you with the relevant evidence the GP […]