Resources
Core hours contractual requirements and practice self-checklist
Practices are required to have their doors open during core hours or have a form of alternative access in place if they are not allowing patients into their premises.
Guidance
120 results
Resources
Top tips for accessing your GP practice
We have developed three short animations, endorsed by a local Healthwatch group, to answer common questions from patients.
Resources
Keeping your Care Quality Commission (CQC) registration up to date
It is essential that practices keep their CQC registrations correct and up to date, it is a legal requirement to be properly registered with the CQC.
Resources
GP Professional Support Network
Our single point of online access to match GPs with the most appropriate form of professional support you need for a range of challenges.
Resources
Reverting from a PMS agreement to a GMS contract
PMS practices may wish to consider reverting to GMS, following changes in the mid-2010s to level down overall PMS contract funding to be equivalent to GMS.
Resources
Opting for NHS body or non-NHS body status as a GP practice
GMS contract holders have the same access to judicial review of the adjudicator’s decisions, regardless of whether they hold them as NHS contracts or non-NHS contracts.
Resources
Template letter to patients regarding accessing new entries made in their GP record
This template letter is designed to explain to patients the potential risks from records access around coercion, health anxieties and data protection.
Resources
Informing patients about your practice recording incoming and outgoing calls
All practices should have an appropriately worded phone system message to inform patients that incoming and outgoing calls are routinely recorded.
Resources
What can happen if your practice is found to be in breach of your GMS/PMS Contract
Practices served remedial or breach notices will need to take steps to remedy the issues outlined, with sanctions up to Contract termination if they do not.