Guidance and resources

Featured Resources

Resource

Londonwide LMCs’ GP Professional Support Network

Londonwide LMCs’ GP Professional Support Network provides a single point of online access to match GPs with the most appropriate form of professional support for them. The service is open to all GPs who work within the areas of London covered by Londonwide LMCs, providing confidential, expert and impartial one-to-one advice and support to any individual GP. […]

General guidance

Police requests for information from medical records

Confidentiality is central to medical care. Patients have a right to expect that the information they provide during a consultation is retained confidentially and not shared with other parties. However, there are situations in which confidentiality can be breached with legitimate justification. The GMC provides detailed guidance on this matter in their document ‘Confidentiality’. In […]

Care Quality Commission (CQC) guidance

CQC – notifications

Download the LMC presentation on notifications here. Helpful documents and links Forms Statutory Notifications – guidance for registered providers and managers of NHS GP and other primary medical services Nigel’s surgery 21 – death notifications

Care Quality Commission (CQC) guidance

Care Quality Commission (CQC) guidance

This section will be updated on a regular basis when new guidance and other resources become available. You will find a wealth of information and links to further resources in these documents – we hope you find them useful. Who is the CQC? The Clinical Quality Commission (CQC) is an independent body that regulates health […]

GP contracts

GP Contract guidance

On 20 June 2019 we updated our PCN Model Schedules, which are designed to assist London practices in filling out the PCN schedules, as required to progress their PCN application. The new GP Contract was announced at the end of January 2019, having been agreed between the BMA’s GPC and NHS England. For your practice it means that the Contract […]

Care Quality Commission (CQC) guidance

Staffing

The provider of your care must have enough suitably qualified, competent and experienced staff to make sure they can meet these standards. Their staff must be given the support, training and supervision they need to help them do their job. NATIONAL HEALTH SERVICE, ENGLAND SOCIAL CARE, ENGLAND PUBLIC HEALTH, ENGLAND The Health and Social Care […]

Care Quality Commission (CQC) guidance

Person-centered care

You must have care or treatment that is tailored to you and meets your needs and preferences. NATIONAL HEALTH SERVICE, ENGLAND SOCIAL CARE, ENGLAND PUBLIC HEALTH, ENGLAND The Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 9.—(1) The care and treatment of service users must— (a) be appropriate, (b) meet their needs, and […]

Care Quality Commission (CQC) guidance

Need of consent

You (or anybody legally acting on your behalf) must give your consent before any care or treatment is given to you. NATIONAL HEALTH SERVICE, ENGLAND SOCIAL CARE, ENGLAND PUBLIC HEALTH, ENGLAND The Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 11.—(1) Care and treatment of service users must only be provided with the […]

Care Quality Commission (CQC) guidance

Fit and proper persons employed

The provider of your care must only employ people who can provide care and treatment appropriate to their role. They must have strong recruitment procedures in place and carry out relevant checks such as on applicants’ criminal records and work history. NATIONAL HEALTH SERVICE, ENGLAND SOCIAL CARE, ENGLAND PUBLIC HEALTH, ENGLAND The Health and Social […]

Care Quality Commission (CQC) guidance

Dignity and respect

You must be treated with dignity and respect at all times while you’re receiving care and treatment. This includes making sure: You have privacy when you need and want it. Everybody is treated as equals. You’re given any support you need to help you remain independent and involved in your local community. NATIONAL HEALTH SERVICE, […]

Care Quality Commission (CQC) guidance

Duty of candour

The provider of your care must be open and transparent with you about your care and treatment. Should something go wrong, they must tell you what has happened, provide support and apologise. NATIONAL HEALTH SERVICE, ENGLAND SOCIAL CARE, ENGLAND PUBLIC HEALTH, ENGLAND The Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 20.—(1) A […]