Automatic access to patient records

Patients with an existing online account will automatically be given access to future (prospective) entries to their patient record, including free text, letters and documents when a new system is implemented.  This was originally due to come into effect on 1 April 2022, but is now scheduled for “summer 2022” with a commitment that practices […]

Tips of the month February 2022

We provide tips based on common queries which come through to us from London GPs and practice teams. These are shared via social media and collated for this newsletter.    

End of free Covid-19 testing and mandatory self-isolation

On 21 February the Prime Minister announced the end of Covid restrictions and most support measures. Including: From 24 February people who test positive for Covid-19 will no longer be a requirement to self-isolate, although it is still advised. Contacts of those infected will no longer be asked to take a daily LFT for seven […]

COPI Notices extended for a further three months until 30 June 2022

Simon Madden, Director of Data Policy at NHSX ,on behalf of the Secretary of State for Health and Social Care, notified GP practices on 10 February 2022 that the COPI notice which was set to expire on 31 March 2022 has been extended for a further three months until 30 June 2022. Under the COPI notice organisations are […]

Contacting patients with BT phone lines and ‘Call Protect’

Patients with a BT landline may be knowingly or unknowingly opted into a service called ‘Call Protect’ which prevents some practice phone systems calling them properly. Affected practices will find that calls to patients using call protect are not accepted and the caller is asked to leave a message on the 1572 system. Patients may […]

NHS delivery plan for tackling the Covid-19 backlog of care

The long-awaited NHS elective recovery plan was published in full earlier this month and sets out plans to tackle England’s elective care backlog over the next three years. The plan sets out aspirations to restore standard operating conditions and reduce staff absences, subject to ongoing progress in managing the pandemic. Whilst the plan is national, local […]

UCLH positive response to reducing inappropriate transfers of activity

Leaders from University College London Hospitals Foundation Trust have written to consultants and GPs following representation from LMCs. Their letter includes this advice: “Please actively have conversations with patients in order to maintain public confidence in primary care. There are other practical ways UCLH can help too, including supporting our teams to organise tests in […]

Mayor’s research – registering patients without proof of address or ID

The Greater London Authority, on behalf of the Mayor of London, is urgently seeking participants for research into barriers faced by GP surgeries when registering new patients without proof of ID or address. The purpose of the project is to make the registering of patients easier by identifying gaps and increasing support to practices, acknowledging […]

December 2021 workforce survey results

Thank you for taking the time to complete our December 2021 workforce survey at time when practice teams were so overstretched. We had 327 responses from 277 individual member practices, of Londonwide LMCs’ 1,152 member practices that were invited to participate in the research, this represents a response rate of 24%. Other headline figures include: Almost […]

General practice issues in Parliament – February 2022

For our February 2022 newsletter we round up recent activity happening in Westminster that affects general practice. Local councillors on Integrated Care Boards On the 9 February, Lord Kamall, Parliamentary Under Secretary of State at the Department of Health and Social Care, announced that councillors will be allowed to sit on integrated care boards (ICBs). Lord […]